Returns

A quick check before requesting a return

We get it – sometimes it just doesn't click with your pan. No problem! Before we start your return, quickly check if you meet these three conditions:

Pan is unused
In original packaging
No damage
You can only return your pan if you haven't cooked with it or tested it, if it's neatly in its original box with everything included, and if it's undamaged. If it is defective or damaged, it will be covered under warranty instead of a return.