We get it – privacy matters. That’s why we’re happy to explain what we do with your data (and more importantly, what we don’t do). Below you’ll find everything you need to know, without legal mumbo jumbo.

What we collect

When you visit our website or place an order, we collect some info. Think of your name, address, email address, payment details, IP address, and which pans you liked. We call this your personal data.

Why we collect it

• To handle your order: from payment to delivery.
• To keep you informed about your order.
• To improve our website (yes, we use cookies and Google Analytics for that).
• To occasionally email you something cool – only if you want us to.

About cookies and consent 🍪

We use cookies on our site – those digital crumbs that help make our site smoother, faster, and smarter. Think remembering what’s in your cart or tracking how many people admire our pans.

We manage it properly via Cookiebot. That means: you’re in control. On your first visit, you choose which cookies to accept or reject. Want to change your preferences or withdraw your consent later? That’s easy via our Cookie Policy.

Use of Google Analytics

We use Google Analytics to understand how visitors use our site. Google collects information such as your IP address, browser type, and visited pages. This data helps us improve the user experience and optimize our site.

Want to know more about how Google handles your data? Check out Google’s privacy policy. You can also opt out of Google Analytics via this page.

Who we share data with

We only share your data with partners who help us serve you better, like Shopify (our webshop) and Google Analytics. We never sell your data – pinky promise.

Your rights

Want to know what data we hold about you? Or want us to change or delete your data? Just let us know at mail@cookandpan.com. We’ll take care of it, no hassle.

Who is our site for?

Our site is intended for cooking enthusiasts aged 16 and up. Younger? Please get your parents’ permission first (or use their account 😉).

Data retention

We keep your data for as long as needed to process your order – or as long as you’re a customer. No longer interested? Let us know, and we’ll delete your data (unless we’re legally required to keep it).

Changes

Sometimes this privacy policy may change, for example, if we do something new with your data. We’ll let you know through our website or via email.

Contact

Questions, compliments, or complaints? You can reach us at:

Cook and Pan
Nobelstraat 19, 7131 PZ Lichtenvoorde
mail@cookandpan.com