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Frequently Asked Questions
Don't I need to use oil in the pan?
Is the non-stick coating free of toxic substances?
Do your products come with a warranty?
Our cast iron pans come with a 25-year warranty. Yep, twenty-five. That's almost longer than your kitchen cabinets last.
You're also in good hands with the rest of our collection:
You get a 7-year warranty on your Cook & Pan product against manufacturing and material defects.
The ceramic non-stick coating? It stays put for up to 2 years after purchase – if you treat it gently.
Are you just using your pan at home and not putting it on a flamethrower? Then you're safe. Normal wear and tear like scratches or discoloration are part of it. But things like warping from too high a heat? Unfortunately, that's not covered.
👉 You can read all about warranties and returns on our information page.
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