Questions? Just shout – we’re here for you.
Contact
We love that. Fast, honest, and with just as much love as we put into our pots and pans
We are happy to help you further!
+31 85 107 4287
At Cook & Pan, we believe that good contact is just as important as good pots and pans. Whether you have a question about your order, are looking for advice about our products, or just want to share something — we’re here for you!
Feel free to have a chat with us!
Frequently asked questions
Do I not need to use oil in the pan?
Is the non-stick coating free of toxic substances?
Is there a warranty on your products?
Our cast iron pots and pans come with a 25 year warranty. Yep, twenty-five. That’s almost longer than your kitchen cabinets last.
The rest of our collection is covered too:
You get a 7 year warranty on your Cook & Pan product against manufacturing and material defects.
The ceramic non-stick coating? It keeps working for up to 2 years after purchase – if you treat it with a little care.
If you just use your pan at home and don’t put it on a flamethrower? Then you’re safe. Normal wear like scratches or discoloration is part of it. But things like warping from too high heat? Unfortunately, that’s not covered.
👉 You can read all about warranty and returns on our information page.
SHIPPING
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Service you can count on
60 Days Trial Cooking
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