Warranty check

What is not covered by the warranty?

We understand that you take good care of your pot and pan and that you have high expectations. But pots and pans are real workhorses in the kitchen, and some signs of use are completely normal. Below you’ll find a few examples that unfortunately are not covered by the warranty.

Heat under frying pan on stove

🔥 Too much heat

Discoloration or rainbow spots due to overheating.

Oil in frying pan

🫒 Unsuitable oil

A sticky layer caused by the wrong oil or butter.

Scratches in non-stick coating of frying pan

🔪 Scratches

Caused by metal spatulas or other sharp kitchen utensils.

Edges of a frying pan close-up

🍲 Damaged edges

Often caused by stacking pots and pans without protection.

Warped frying pan

🍳 Bottom deformed

Warping due to the wrong heat source or too high a setting.