Privacy Statement

We get it – privacy is important. That’s why we’d like to tell you what we do with your data (and especially what we don’t do). Below, you can read everything you need to know, without any legal mumbo jumbo.

What we collect

When you visit our website or place an order, we collect info. This includes your name, address, email address, payment details, IP address, and which pans you liked. We call this info your personal data.

Why we do that

• To arrange your order: from payment to delivery.
• To keep you informed about your order.
• To improve our website (yes, we use cookies and Google Analytics for that).
• To occasionally email you something cool – only if you want us to.

About cookies and consent 🍪

We use cookies on our site – those digital crumbs that make our site smoother, faster, and smarter. Think of remembering what’s in your shopping cart or measuring how many people admire our pans.

We handle it properly via Cookiebot. That means: you’re in control. During your first visit, you choose which cookies you accept or reject. Want to adjust something later or withdraw your consent? You can easily do so via our Cookie Statement.

Use of Google Analytics

We use Google Analytics to understand how visitors use our site. Google collects information such as your IP address, browser type, and pages visited. This data helps us to improve the user experience and optimize our site.

Want to know more about how Google handles your data? View the privacy statement from Google. You can also opt out of Google Analytics via this page.

With whom we share

We only share your data with parties that help us to help you better, such as Shopify (our webshop) and Google Analytics. We never sell your data – pinky promise.

Your rights

Want to know what we know about you? Or do you want us to adjust or delete your data? Let us know via mail@cookandpan.com. We’ll arrange it without any hassle.

Who is our site for?

Our site is intended for cooking enthusiasts from the age of 16. Younger? Then ask your parents for permission first (or use their account 😉).

Retention periods

We store your data as long as it’s necessary for your order – or as long as you’re a customer. No longer interested in us? Let us know, and we’ll delete your data (unless we’re legally required to keep it).

Changes

Sometimes this privacy statement changes, for example, if we do something new with your data. We’ll let you know via the site or email.

Contact

Questions, compliments, or complaints? You can reach us via:

Cook and Pan
Nobelstraat 19, 7131 PZ Lichtenvoorde
mail@cookandpan.com